Maximising efficiency through returns management
Implementing a robust returns management system allows your business to streamline outbound and inbound shipments which, in turn, maximises supply chain efficiency. We know the impact a poor returns service can have on your operations, and that’s why we take a holistic approach to design the perfect returns solution for your business. We focus on making your returns management simple while offering you more speed and control.Via our returns Gateway® App, simplify your shipment paperwork and minimise touchpoints.
Our app will help you reduce the time spare parts spend in the field, enabling a faster return to stock. Choose between letting us handle all inbound enquiries or making a pre-qualifying call to the sender before collection for added accuracy. If you wish to directly manage specific data or individual reports to overview your stock and customer’s behaviours, we can also provide you with the tailored support you need.
Why choose Carousel?
Optimised stock inventory
Full visibility on returns trends to avoid costly stockpiling practices, while maximising warehousing space
Pre-inspection service
Get your spare parts inspected by our expert teams before processing your returns
Expert handling
Specialist care for any size, weight and value spare parts
Cross-border service
In-house customs clearance for faster transfers
Waste management
We help you making your spare parts cycle more sustainable
Easy returns
Take advantage of our returns app for your requests on the go
